Return Policy

Due to the fact that most items are made to order and I am a one woman small business I am not able to offer refunds. However, if you are not 100% happy with your order please contact me within 14 days of delivery so we can get you a Stray Ceramics piece that you are totally in love with.

If your piece arrives damaged, please contact me immediately and be sure to take photo documentation of the box, packaging and damaged piece, so that I can file an insurance claim.

Privacy Policy

Stray Ceramics does not save any personal data from customers after purchase. The only personal information saved with Stray Ceramics is an email address if the customer voluntarily signs up for Stray Ceramics email list. If a customer wishes to be taken off of the email list, please contact us through the following link :

https://www.strayceramics.com/contact

To process payments Stray Ceramics uses Stripe, PayPal and Square. Please refer to their Privacy Policy for further information at the following links:

Stripe:

https://stripe.com/privacy

PayPal:

https://www.paypal.com/us/webapps/mpp/ua/privacy-full

Square:

https://squareup.com/us/en/legal/general/privacy-no-account

https://squareup.com/us/en/legal/general/buyer-features

If you have any further questions or concerns about anything pertaining to strayceramics.com please do not hesitate you contact us directly at strayceramics@gmail.com